Implementation services

We’ve made the best web-based, residential construction industry software available even better—with our implementation services. BuildLinks provides all the resources you need to be successful. We help you plan your implementation and co-develop a prototype for your company. Then we’ll make sure you’re confident using the platform long before the official launch.

Our Client Services group follows a five-step implementation process designed to maximize your investment well into the future.

Five steps to a successful BuildLinks implementation


#1 Process and data analysis

Implementation begins with our Client Services team analyzing your construction process and data. We will compare your process and data to our workflows for Buildlinks 6. This analysis will cover:

  • Plans and CAD
  • Estimating
  • Selections and options
  • Scheduling
  • Bidding and contracting
  • POs and work orders
  • Sales
  • Land
  • Customer service
  • Accounting
  • Warranty claims

#2 Define the solution

To ensure a successful project, we’ll need to set parameters for the project. Business objectives will be clearly defined, and measurements of success will be determined.

Based on the analysis we’ll talk through process and workflow enhancements. And we’ll develop a plan for getting your data into BuildLinks and an estimate for what this new platform will cost.

#3 Prototyping

The next step is to build a functional prototype in BuildLinks, based on your company’s data and processes. This incorporates your neighborhoods, plans, catalog, trade partners, bidding and contracting, etc. We’ll demonstrate the process and workflow enhancements during an on-site demo, and then incorporate your feedback into the final implementation.

#4 Implementation planning

This phase takes into consideration your feedback and requirements as we build out a timeline and a detailed schedule for rolling out the new system and training your employees and trade partners. We’ll determine the final cost to implement the solution.

#5 Phased-in deployment

The typical BuildLinks deployment happens in two phases:

  1. A larger prototype with your customer data, neighborhoods, selections, plans and catalog loaded and deployed. Projects run in parallel as employees, trade partners and homebuyers are trained and brought on the system.

  2. Roll-out across the company. The comprehensive training program begins, all neighborhoods are rolled out and the remaining data is migrated to BuildLinks.